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Home > Help > FAQ
 
Frequently Asked Questions
 
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What is Tune Talk's IVR number?

The number to call Tune Talk's IVR is 13101

How do I change my preferred language for IVR?

You can change your preferred language following these steps below:
  • Dial 13101
  • At the 1st Menu select 1
  • At next Menu, select 5
  • You can then select your preferred language

What are the features available within Tune Talk's IVR system?

You can do the following via Tune Talk's IVR system:
 
Get the account information such as:
  • Account Balance
  • Account Status
  • The Tariff Plan of your Account
  • Your Mobile and Insurance Policy Number
  • Last Top-Up Details
  • Last Call/SMS Details
  • Status of your Value Added Status
  • Benefits of using Tune Talk's Prepaid Service
  • Frequently Asked Questions and their Answers
You can also carry out the following activities:
  • Change IVR Language
  • Top Up your Account

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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<strong>Looking for top-up vouchers?</strong> Click here to find the nearest <a href='http://www.tunetalk.com/dealers'>Tune Talk Dealer</a>. Looking for top-up vouchers? Click here to find the nearest Tune Talk Dealer.
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