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Frequently Asked Questions
The number to call Tune Talk's IVR is 13101
You can change your preferred language following these steps below:
- Dial 13101
- At the 1st Menu select 1
- At next Menu, select 5
- You can then select your preferred language
You can do the following via Tune Talk's IVR system:
Get the account information such as:
- Account Balance
- Account Status
- The Tariff Plan of your Account
- Your Mobile and Insurance Policy Number
- Last Top-Up Details
- Last Call/SMS Details
- Status of your Value Added Status
- Benefits of using Tune Talk's Prepaid Service
- Frequently Asked Questions and their Answers
You can also carry out the following activities:
- Change IVR Language
- Top Up your Account
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Hint
Want to call to overseas? IDD services are pre-activated. Check out our super low IDD rates here!
Want to be part of the new prepaid revolution? Follow us via twitter, facebook NOW!
Lost your Tune Talk Self Care password? Go to your Self-Care logon page and click on Forgot Password.
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