Check your account status: Type *111# and press Send. Select Option 1 and then Option 2. If the status is "Barred", you need to reload your airtime value, to make an outgoing call.
Your airtime may be insufficient. Check your current balance : Type *111# and press "Send". Select option 1 and then option 1 again in the next menu. This should indicate your current airtime balance and network validity.
Check your mobile phone's network bar. If there are no bars or minimum number of bars, the network coverage of the area you are at is weak. You need to move to an area where the coverage is stronger.
Check whether Line 1 or Line 2 is selected in your mobile phone. Your default line must be Line 1. If it is Line 2, please switch to Line 1.
How to switch to Line 1?
(For most phones) Press and hold down the hash (#) key and press ok when it says "Change Phone Line" on the screen. If this does not resolve the issue, view your mobile user guide or contact your manufacturer.
Check your account status: Type *111# and press "Send". Select Option 1 and then Option 2. If the status is "Barred", you need to reload your airtime value, to make an outgoing call.
Your airtime may be insufficient. Check your current balance : Type *111# and press "Send". Select option 1 and then option 1 again in the next menu. This should indicate your current airtime balance and network validity.
Check your mobile phone's network bar. If there are no bars or minimum number of bars, the network coverage of the area you are at is weak. You need to move to an area where the coverage is stronger.
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