You can check your account balance in the following ways:
 
Call IVR : by dialing 13101 and then follow these steps:

• First, select your preferred language
• Select option 1 for Account Info
• Select option 1 for Balance and Validity
• You may press 1 to repeat the balance & validity read-out

USSD Menu : Dial #133* and press Send.
 
Login to SelfCare account. Then follow these steps:

• Choose Mobile Number
• Click My Profile

You can view a summary showing the last 90 days of your phone activity via your SelfCare account. Just click on the My Usage tab and then, select Credit History option.

You can view your minute-by-minute usage for past month via your SelfCare account. Just click on the My Usage tab and then, select Credit History tab.

Your account balance expires depending on the value of your Top Up; the greater your Top Up value, the longer your credit lasts.
 

Denomination	Validity	Last Day	Expires
RM 50	55	100	101
RM 30	33	78	79
RM 10	11	56	57
RM 5	5	50	51

If you forget to Top Up in the required period, your account becomes inactive. You won't be able to make or receive calls, except for calls to us, and you'll lose the money in your account.
 
If you don't Top Up for another 45 continuous days, your service will be disconnected. No one wants that to happen. You can always check your balance, validity expiry and SIM expiry by typing *133# and pressing SEND.
 
When you Top Up before your credit expires:

• Your previous balance is added to the new Top Up value
• The later expiry date is valid for the entire amount

We can only accept Malaysian-issued Visa and Master credit cards. We can not accept prepaid cards, or cards issued by foreign countries.