|How to Subscribe|
|Description Description||Keywords Keywords||Shortcode Shortcode|
|To activate daily subscription||50MB|
|To check your daily 50MB subscription status||50MB STATUS|
|To add daily 50MB subscription||50MB ADD|
|To stop daily 50MB subscription||50MB STOP|
|To activate daily 200MB subscription||200MB|
|To check your daily 200MB subscription status||200MB STATUS|
|To add daily 200MB subscription||200MB ADD|
|To stop daily 200MB subscription||200MB STOP|
|To activate weekly subscription||100MB|
|To check your weekly subscription status||100MB STATUS|
|To add weekly subscription||100MB ADD|
|To stop weekly subscription||100MB STOP|
|To activate 14 days subscription||500MB|
|To check your 14 days subscription status||500MB STATUS|
|To add 14 days subscription||500MB ADD|
|To stop 14 days subscription||500MB STOP|
|To activate monthly subscription||3GB|
|To check your monthly subscription status||3GB STATUS|
|To add monthly subscription||3GB ADD|
|To stop monthly subscription||3GB STOP|
|Terms and Conditions|
|What are the Data…tatata Plans?|
The Data…tatata Plans are mobile internet data plans that caters to both light and heavy data users.
|How do I subscribe to Data…tatata Plan?|
To subscribe to the Plan, you must type the desired keyword and send it to 2222.
|I’m using Tone Excel/ Tone Plus SIM, can I subscribe?|
Tone Excel and Tone Plus subscribers can only subscribe to the 50MB Daily Plan or the 3GB Monthly Plan.
|What is the minimum balance that I must have in order to subscribe to a Data…tatata Plan?|
You must have a minimum of RM1.00 (or RM0.12 for 50MB Daily Plan) remaining in your credit balance after subscribing and deducting the cost of the data plan. If your remaining credit after subscribing for the plan would be less than RM1.00 (or RM0.12 for 50MB Daily Plan), the subscription will fail.
|What happens if I have insufficient credit for the renewal of the plan I have subscribed to?|
If you have insufficient balance, the renewal will not take place but you will be charged at pay-as-you-use rate. Renewal will take place within 20 minutes after you have topped up and have sufficient credit for the renewal.
|After I subscribe, how long it will it take to be activated?|
The Data Plans will be available to the subscriber within 15 minutes of successful subscription.
|When does the Data Plan expire once I have subscribed for the day?|
Data Plans are valid from the time of subscription until 11:59 pm on the day before renewal.
Therefore it is advised to subscribe for our Data Plans earlier in the day.
|Do I need to renew the Data Plans and can I discontinue the Data Plan?|
The Data Plans are auto renewed. To discontinue, type the relevant keyword and send to 2222:
|When will the renewal of the Data Plans take place?|
Data Plans renewal will take place within 12am to 1am. The Data Plan will stop at 11.59pm on the day before renewal.
|I’m currently under a different Data Plan. Can I subscribe to a different Data Plan?|
Subscribers can only subscribe to 1(one) Plan at any one time. For subscribers that are already subscribed to an existing data plan, subscribing to a new plan will supersede/replace their current plan.
|Will I be able to use the internet if the Tune Talk number is in Grace Period / Inactive status?|
No, you would need to keep your account in Active status to enjoy your internet plan.
|How do I configure my phone so that I can use Data/Internet?|
First, make sure that your mobile phone is Data/Internet compliant, and then follow the internet setting configuration below:
Name: Tunetalk GPRS
APN : tunetalk
Username : (leave blank)
Password: (leave blank)
*This internet setting configuration is for all type of data plan. Click here for more info
|What if Data/Internet doesn't work even after I get my settings?|
You may call our Customer Care at 13100 (local call rates apply) or send an email to email@example.com