You can now upgrade your SIM Pack for FREE from 13 September 2021 until 7 November 2021.
Read the FAQs below before upgrading your pack!
Tune Talk Subscribers can switch from your existing tariff plans to the TTHV pack (or equivalent) to enjoy the new plans available on the TTHV pack from 24th August 2021 onwards.
You may check your current tariff plan via:
No, you can continue to use your existing SIM card and any changes will be reflected automatically upon successful switch
Yes, you can switch for 300 TT Points. However, this fee is waived from 13th Sept 2021 until 7th Nov 2021.
TT BIG Points balance can be viewed via the Tune Talk App or USSD (dial *133#)
The switch may take up to 15 minutes. You will receive a confirmation SMS once it is successful.
Upon successful switch to TTHV Pack, all your existing data, voice and SMS balances will be forfeited. It is suggested to exhaust all your existing quota prior to switching.
Upon switching, you will automatically be utilising Basic Internet 64Kbps and will need to subscribe to a data plan for hi-speed data quota.
All the above will be maintained as per pre-switch.
No, you would need to reactivate your line by topping up first.
No, the switch will only happen for the number that you have requested for. You will need to manually send in the request for each number that you wish to switch.
Kindly note you may NOT reverse any switching of tariff plans.
I understand that by switching to TTHV pack:-