MNP allows you to change network service providers without losing your number. That means you can keep your mobile number even if you switch services. For more information, check out this SKMM article!
It's quite easy!
That's it! Your number will be processed within 24 hours after we receive your call.
You can check if your NRIC is correctly registered with your current Service Provide by sending a text message via SMS to the following (note: there should be no spaces or special characters in the ID field):
|For Celcom:||CHECK<space><ID><space>NRIC send to 22099|
|For DiGi:||CHECKID<space><ID> send to 2000|
|For Maxis:||<ID> send to 22011|
|For U-Mobile:||<ID> and send to 28011|
There is no charge to Tune In. However, your original service provider may, so it's best to check before you make the request.
The process itself shouldn't take more than 24 hours (Mondays to Saturdays) depending on how fast your original service provider works. MNP requests made/submitted on Sundays and public holidays will only be processed on the next working day.
We would recommend keeping both your (soon-to-be) old number and Tune Talk SIM active so you won't miss anything. Once the process is complete, your old SIM card will be deactivated and you can start using your old number with your new Tune Talk service.
You'll get an email from us welcoming you to the network service provider with the happiest customers!
Only your number is ported over when you use request to Tune In over to Tune Talk. However, you'll also enjoy these services with Tune Talk: