HD voice calls over 4G network while you surf and multi-task.
Seamless calls via a stable WiFi network wherever you are.
VoLTE or Voice over LTE allows you to make phone calls with HD quality audio and experience less delays on our 4G LTE network. You are also able to switch between apps while on a call and multitask like a pro without experiencing any data disruption.
High-quality and crystal-clear voice calls
Uninterrupted data during calls
Connect with friends and family instantly
Firstly, ensure your device support VoLTE. Check List of Devices.
VoWiFi or Voice over WiFi allows you to make and receive calls seamlessly over WiFi network even with limited mobile coverage or signal.
Make high quality calls on any WiFi network
No Signal, No Problem
Make calls anywhere with limited or no mobile connectivity
Save Internet Data
VoWiFi calls do not utilize any data quota from your mobile plan
Activate VoLTE and ensure your device supports VoWiFi & runs on the latest software version.
Check List of Devices.
VoWiFi or WiFi Calling is a service that allows customers to make and receive calls & SMS over WiFi connection.
VoWiFi is available to all Tune Talk subscribers who are using a VoWiFi supported device and have been using VoLTE. Kindly refer to the list of supported devices.
VoWiFi call charges are the standard rate for voice calls depending on what mobile plan that you are currently on. If your mobile plan comes with voice minutes, then the VoWiFi calls will utilise these minutes, else the calls will be charged the standard Pay-Per-Use rate of RM0.22 per minute.
There is no charge for activating VoWiFi. Just like VoLTE, it is free and has no activation fee.
No, you do not need to contact Customer Care or activate via Tune Talk app. All you need to do is ensure the following:
Once fulfilled, the option for enabling / disabling “VoWiFi” or “WiFi calling” will appear on your device settings.
VoWiFi has a dependency on the signal strength of the WiFi network that connects with the device. In crowded areas such as airports, malls or cafes, this may lead to lag or high latency in the connection that will affect the call quality.
Yes, you can. Do note that standard IDD Call Rates would apply. For more info, kindly refer to the standard IDD Call Rates.
Currently VoWiFi is supported on the following devices:
No, you do not need to switch to a new SIM to use VoWiFi, just ensure that your current SIM is an LTE- SIM.
VoWiFi calls will not utilize any data quota from your mobile data plan.
Yes, you should be able to make and receive calls seamlessly on VoWiFi while using eSIM.
Yes, you are able to make VoWiFi calls and browse at the same time, as long as your device is connected to a WiFi network.
Different devices may have different steps to enable VoWiFi / WiFi Calling.
In general, you may enable VoWiFi by the following steps:
Go to Settings > Mobile Network > Mobile Data> WiFi Calling > Enable WiFi Calling/VoWiFi
Go to Settings > Mobile Data> Data plans > WiFi Calling > Enable WiFi Calling
Yes, you should be able to us the VoWiFi service with any WiFi Hotspots. However, this is subject to the WiFi service provider as VoWiFi calls can be blocked by the WiFi provider using certain router configuration.
Here are a few possible reasons: