Terms & Conditions

Please read and understand these Terms & Conditions to various products and services

COOL PLAN - TRAVELLER

Tune Talk Traveller Sim, hereinafter referred to as “Plan” is subjected to the following terms and conditions:

  1. This Plan is valid from 00:00 hours 3rd July 2017 until further notice.
  2. The Plan is valid only for Non-Malaysians (“the Subscriber”).
  3. In order for the Subscriber to be eligible for this Plan, he must be subjected to the proper prepaid mobile service registration process as mandated by the Malaysian Communications and Multimedia Commission which consists of the sighting of the Subscriber’s passport, the confirmation of the name of the Subscriber and his current place of residence whilst in Malaysia, by the bearer of the Tune Talk SIM pack. Please note that the delivery of Tune Talk's SIM pack will only be complete upon the delivering agent sighting your identification documents to see if it matches with the order. Please make available your identification document during acceptance of Tune Talk's SIM pack. 
  4. This Plan consists of two (2) tiers with the following services:
    5GB Data (valid for 7 days) 10GB Data (valid for 14 days)
    RM 5 Airtime
    RM 5 Airtime
    The cost to enjoy the Plan is RM21.20
    The cost to enjoy the Plan is RM42.50
  5. Any additional top ups done by the Subscribers on this Plan will increase/extend the validity of the Plan as per the current Tune Talk airtime validity period.
  6. Any usage after the allocated quota will be charged at 5sen per 1MB.
  7. All SIM cards that have been activated with this Plan will be rendered unusable upon the expiry of the validity date of activation.
  8. All queries pertaining to the above service should be directed to Tune Talk’s Customer Care by calling 13100 or 03-2772 0000 from 8am to 10pm daily.
  9. All subscribers that participate in this plan are bound by the terms and conditions contained herein together with Tune Talks service terms and conditions, as and when so amended herein and any decisions made by Tune Talk shall be final and no further correspondence will be entertained.
  10. Where the terms & conditions are translated into a language other than the English Language, in the event of any inconsistencies, conflicts or discrepancies between the terms and conditions set out in the English Language version and that of the other language(s), the English Language version shall prevail.
  11. The terms and conditions herein shall be governed and construed in the laws of Malaysia and the subscribers agree unconditionally to the non-exclusive jurisdiction of Malaysia.
  12. All matters pertaining to privacy rights of the Subscriber is provided for at http://www.tunetalk.com/my/en/ancillary/tnc/privacy-policy
  13. Tune Talk reserves the right to amend the terms & conditions without any prior notice.
Response time: 0.55617308616638
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