把SIM卡送到我的手上来!

旅程的乐趣除了尽情玩乐之外,当然也要把旅程中的点点滴滴上传到朋友圈,与亲朋好友分享您的喜悦。

TuneTalk让您保持与亲朋好友的联系,即使身在远方,也依然可以轻松联系到亲友们~

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Non – Malaysians whom travelling to Malaysia with Passport aged 12 and above. Need to present their passports at Tune Talk outlets in selected airports in Malaysia for collection sim and registration sim
LITE PLAN (RM25)
7 days validity
POWER PLAN (RM50)
14 days validity
5GB
(High Speed Internet)
10GB
(High Speed Internet)
10GB
(Basic Internet)
10GB
(Basic Internet)
RM 5.00 airtime
RM 5.00 airtime
Just make a call to 13100 to activate your sim card.
Just dial *133# to view your current airtime balance.
Simply dial *134# from your device to view your data balance.
Just dial <00> and enjoy our IDD rates as low as 12sen/min
International SMS to any country cost only 15 cent/SMS.
  • Lite Plan Sim has validity for 7 days.
  • Power Plan Sim has validity for 14 days.
Yes, you can continue using the Traveller SIM. Just reload and subscribe to Tune Talk data plan to stay connected.
You may need to check your internet setting. Please refer this link.
You may contact our customer care team at 13100 or chat online at tunetalk.com from 8am until 10pm daily.
It will cost you for RM12 for international shipping and RM8 for local shipping.
  • International Shipping - Your order will reach anytime in within 7 - 14 working days.
  • Local Shipping - Your order will reach anytime in within 3 - 5 working days.
  • If you placed your order over the weekend or on a public holiday, we will process the orders on the next business day.
  • To ensure safe delivery, we use the Courier Post Track and Trace service. Please give us an address where someone will be home to sign for the delivery between 7am and 6pm, Monday to Friday. If no one is home to sign for the delivery, delivery terms will be based on your local postal service.
If you have any inquiries about your order, please email us to customer.care@tunetalk.com and ensure the following details are included in your mail:

  • Full name
  • Passport number
  • Order number / Transaction ID
If your order hasn’t arrived and you haven't heard from us for more than 7 – 14 business days, drop us an email at customer.care@tunetalk.com with the following information:

  • Full name
  • Passport number
  • Order number & date of order
  • Date & time of arrival
  • Destination of arrival
  • Place of stay in Malaysia (e.g: name of hotel)
  • Contact number
AirAsia Traveller SIM is a roaming sim ready to be use abroad any time in over 22 countries around the world.
Eligible for Malaysians with NRIC and Non – Malaysians with Passport aged 12 and above.
You may purchase up to 5 sim (s) per NRIC / Passport.
Pack
RED Pack
BLACK Pack
Price
RM30
RM60
Data Allocation
4GB High Speed Internet
4GB High Speed Internet
Country
15 Countries
  • Malaysia
  • Singapore
  • Thailand
  • Indonesia
  • Macau
  • Australia
  • Cambodia
  • Hong Kong
  • Taipei, Kaohsiung
  • Myanmar
  • New Zealand
  • Bangladesh
  • Sri Lanka
  • Brunei
  • Saudi Arabia

7 Countries
  • China
  • Philippines
  • Japan
  • Vietnam
  • India
  • South Korea
  • Laos

Validity
7 Days
7 Days
You may purchase AirAsia Traveller SIM via Tune Talk website (Self-pick up at selected airports or worldwide shipping) and Tune Traveller Store (KLIA2).
Self-Registration: -
  • Register the sim via Tune Talk Apps.
  • Insert the sim into the device.
  • Network will automatically connect to the supported roaming partner.
  • You will receive a roaming welcome sms and please ensure your data roaming is enabled.
  • Configure your APN setting.
Dealer-Registration: -
  • Insert the sim into the device.
  • Network will automatically connect to the supported roaming partner.
  • You will receive a roaming welcome sms and please ensure your data roaming is enabled.
  • Configure your APN setting.
IOS Device (Version 12.4.5 and above)
  • Go to Setting > Mobile Data > Click on Mobile Data Network.
  • Ensure the APN under Mobile Data and Personal Hotspot are correct. APN : tunetalk
  • Restart your device and make sure to enable Data Roaming and start browsing.
Android Device
  • Go to Setting > Connections > Mobile Networks > Access Point Names
  • Press ADD and key in tunetalk in the name and APN section and Save. APN : tunetalk
  • Restart your device and make sure to enable Data Roaming and start browsing. *Slot 1 for Dual Sim Phones
  • Tune Talk Apps - My Account; and also
  • Dial *134# from your device to view your data balance.
You need to check your Internet setting (Data Roaming & APN Setting). Please refer below link
https://www.tunetalk.com/my/en/help-center/diy-setting
You need to re-subscribe the same plan (RM30 or RM60) through Tune Talk Apps before the expiry date (7th Day from activation day) or few days before expiry date to stay connected.
You can monitor your data usage through Tune Talk Apps and you will receive an SMS notification when you have exceeded 90% or 100% of data quota usage.
You may use the Tune Talk Traveller SIM if you are travelling to the same group of countries that support our roaming sim as long as the validity didn’t expire.
Red Pack: MMalaysia, Singapore, Thailand, Indonesia, Macau, Australia, Cambodia, Hong Kong, Taipei, Kaohsiung, Myanmar, New Zealand, Bangladesh, Sri Lanka, Brunei and Saudi Arabia
Black Pack: China, Philippines, Japan, Vietnam, India, South Korea and Laos
***Anyhow, if you travel to another country which excluded from the group of countries mentioned, you need to purchase different pack of AirAsia Traveller SIM.
You may repurchase the same plan through Tune Talk Apps only and proceed payment with online payment (Credit Card, Debit Card or Online Banking) There is no subscription limit and you may purchase additional plan at any point of time within the time frame.
Kindly contact our customer care team via online chat (tunetalk.com/livechat) and choose “Traveller” 24hours daily.
Response time: 0.74678802490234
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