SelfCare Sign Up! Dealers
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New Subscriber?
Click here, select Forgot Password and fill in the details to obtain your temporary password.
 
Existing SelfCare User?
Click here to login with your User Name/NRIC and password.
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New to Tune Talk?
Click here to reserve your Tune Talk number before picking up your SIM pack from any of our authorized dealers.
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Top Ups
 

Tune Talk offers four ways to Top Up:
  • Login to SelfCare and request for online Top Up
  • Visit an authorised Tune Talk dealer to purchase Physical Top Up Voucher or E-Top Up credit
  • Visit any outlets with e-pay machine
  • Request for credit transfer

Physical Top Up Voucher

Tune Talk Top Up vouchers are available in the following denominations and validity:

Denomination Validity
RM 5 5 Days
RM 10 11 Days
RM 30 33 Days
RM 50 75 Days

To activate the 16 digit voucher PIN, access Tune Talk's IVR or USSD menu.

For IVR:
  • Dial 13101
  • Enter number 2 to select Top Up
  • Enter number 1 to select "Input Voucher"
  • Enter 16 digits voucher PIN
  • Upon successful Top Up, your new balance and validity period will be announced
For USSD:
  • Dial *122*<16 digits PIN>#
  • Press SEND
  • Upon successful reload, your new balance and validity period will be displayed

E-Top Up

For hassle free Top Up, request for E-Top Up from selected Tune Talk authorized dealers. Your Top Up amount will be credited to your account immediately! No need to dial-in and manually enter the 16 digits PIN! Plus, you may Top Up in any of the following denominations:

Denomination Validity
RM 3 3 Days
RM 4 4 Days
RM 5 5 Days
RM 10 11 Days
RM 30 33 Days
RM 50 75 Days
RM 100 110 Days
RM 200 220 Days
RM 300 365 Days

Online Top Up on SelfCare

Don't want to leave your home? Just login to your secured online SelfCare account and use your credit card to get instant Top Up!

Denomination Validity
RM 30 33 Days
RM 50 75 Days


Credit Transfer

Ran out of credit? Request for credit transfer from your friends and family as a temporary measure!

To transfer credit:
  • Dial *111# and press SEND
  • Enter 3 for "Credit"
  • Enter 2 for "Transfer"
  • Enter recipient's 10 digit Tune Talk number followed by * and the amount, 3 for RM3, 5 for RM5. For example: 0105001234*3 and press SEND
  • A transaction fee of RM0.50 will be charged to both sender and recipient. The validity of the transferred credit is as follow:
Denomination Validity
RM 3 2 Days
RM 5 2 Days

Note:
  • Sender must have a minimum balance of RM10.00 after the transfer
  • Maximum of one credit transfer transaction per day only (transferor and recipient)
 
Hint
 
<strong>Need help?</strong> Try chatting with our <a href='http://www.tunetalk.com' title='Customer Care Ambassadors'>Customer Care Ambassadors</a>. Need help? Try chatting with our Customer Care Ambassadors.
<strong>Love your current number but prefer <a href='http://www.tunetalk.com/services'>Tune Talk services</a>?</strong> Find out how you can keep your current number and switch to <a href='http://www.tunetalk.com'>Tune Talk</a> <a href='http://www.tunetalk.com/faq?id=9'>here</a>. Love your current number but prefer Tune Talk services? Find out how you can keep your current number and switch to Tune Talk here.
<strong>Lost your PUK code?</strong> Login to <a href='https://selfcare.tunetalk.com'>Tune Talk Self Care</a> to retrieve your 8 digits PUK code or contact our Customer Care via <a href='http://www.tunetalk.com'>live chat</a>! Lost your PUK code? Login to Tune Talk Self Care to retrieve your 8 digits PUK code or contact our Customer Care via live chat!
<a href='http://www.tunetalk.com/services?page=benefits'>Win Air Asia E-Gift Vouchers</a>! Just keep talking and be one of the top ten highest spender of the day. Win Air Asia E-Gift Vouchers! Just keep talking and be one of the top ten highest spender of the day.
<strong>Looking for top-up vouchers?</strong> Click here to find the nearest <a href='http://www.tunetalk.com/dealers'>Tune Talk Dealer</a>. Looking for top-up vouchers? Click here to find the nearest Tune Talk Dealer.