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22 May, 2025

Integration Activity in several areas

Please be informed that CelcomDigi will be undergoing a network integration exercise. Information on this will be updated from time to time as indicated in the table below. Please restart your phone should you encounter issues.

2025 Areas
20 May – 30 May HULU PERAK, KINTA 5, BATANG PADANG, CAMERON HIGHLANDS, KUALA KANGSAR 1, BATANG PADANG 1, TTDI / SRI DSARA, KELANA JAYA, GLENMARIE, WANGSA MAJU / SETAPAK 1, OLD KLANG ROAD 2, JERANTUT, BENTONG, TUMPAT / WAKAF BHARU, KOTA BHARU SOUTH, PASIR MAS / RANTAU PANJANG, GUA MUSANG, KOTA BHARU SOUTH 1, PASIR MAS / RANTAU PANJANG 1, TANAH MERAH / JELI 1, KOTA TINGGI, MERSING, SIMPANG RENGGAM, BATU PAHAT 1, SEGAMAT, PEKAN BARU / BEDONG, GURUN / GUAR CEMPEDAK, PENDANG, YAN, SIMPANG AMPAT / JLN KUALA KEDAH, POKOK SENA, PADANG TERAP, BALING, ALOR GAJAH, JEMPOL, KUALA PILAH, LIMBANG / LAWAS, BEKENU / BATU NIAH / MARUDI, MOSJAYA / TAMAN TUNKU, BAU / LUNDU / SEMATAN, MILE 2 TO 9, MILE 10 TO 20, SERIAN, SRI AMAN / BETONG, KAPIT, SERIAN 1, SARIKEI / KANOWIT 1, KUDAT, KOTA MARUDU, RANAU, BEAUFORT, LABUAN, TENOM, TAMBUNAN, SIPITANG 1, BESUT, DUNGUN, BESUT 1, DUNGUN 1
22 May – 30 May CAMERON HIGHLANDS, SIMPANG RENGGAM, LIMBANG / LAWAS, BEKENU / BATU NIAH / MARUDI, MOSJAYA / TAMAN TUNKU, KOTA SAMARAHAN / ASAJAYA, JLN KAKI BUKIT / PADANG BESAR, KUDAT, KOTA MARUDU, KK – JLN GAYA / PANTAI, BEAUFORT, KINABATANGAN, SANDAKAN – TELUPID, HULU TERENGGANU

More Info Here…

More Info
22 May, 2025

Integration Activity in several areas

Please be informed that CelcomDigi will be undergoing a network integration exercise. Information on this will be updated from time to time as indicated in the table below. Please restart your phone should you encounter issues.

2025 Areas
20 May – 30 May HULU PERAK, KINTA 5, BATANG PADANG, CAMERON HIGHLANDS, KUALA KANGSAR 1, BATANG PADANG 1, TTDI / SRI DSARA, KELANA JAYA, GLENMARIE, WANGSA MAJU / SETAPAK 1, OLD KLANG ROAD 2, JERANTUT, BENTONG, TUMPAT / WAKAF BHARU, KOTA BHARU SOUTH, PASIR MAS / RANTAU PANJANG, GUA MUSANG, KOTA BHARU SOUTH 1, PASIR MAS / RANTAU PANJANG 1, TANAH MERAH / JELI 1, KOTA TINGGI, MERSING, SIMPANG RENGGAM, BATU PAHAT 1, SEGAMAT, PEKAN BARU / BEDONG, GURUN / GUAR CEMPEDAK, PENDANG, YAN, SIMPANG AMPAT / JLN KUALA KEDAH, POKOK SENA, PADANG TERAP, BALING, ALOR GAJAH, JEMPOL, KUALA PILAH, LIMBANG / LAWAS, BEKENU / BATU NIAH / MARUDI, MOSJAYA / TAMAN TUNKU, BAU / LUNDU / SEMATAN, MILE 2 TO 9, MILE 10 TO 20, SERIAN, SRI AMAN / BETONG, KAPIT, SERIAN 1, SARIKEI / KANOWIT 1, KUDAT, KOTA MARUDU, RANAU, BEAUFORT, LABUAN, TENOM, TAMBUNAN, SIPITANG 1, BESUT, DUNGUN, BESUT 1, DUNGUN 1
22 May – 30 May CAMERON HIGHLANDS, SIMPANG RENGGAM, LIMBANG / LAWAS, BEKENU / BATU NIAH / MARUDI, MOSJAYA / TAMAN TUNKU, KOTA SAMARAHAN / ASAJAYA, JLN KAKI BUKIT / PADANG BESAR, KUDAT, KOTA MARUDU, KK – JLN GAYA / PANTAI, BEAUFORT, KINABATANGAN, SANDAKAN – TELUPID, HULU TERENGGANU

More Info Here…

19 Feb, 2025

Tune Talk Office Relocation

More Info
6 Nov, 2024

The Chief Talker is back, Gurtaj Singh Padda Returns as Tune Talk’s Executive Director

More Info
17 Apr, 2024

Tune Talk Goes All-in on AWS to Delight Customers with Cloud-First Strategy and Artificial Intelligence Solutions

More Info
22 May, 2025
Integration Activity in several areas

Please be informed that CelcomDigi will be undergoing a network integration exercise. Information on this will be updated from time to time as indicated in the table below. Please restart your phone should you encounter issues.

2025 Areas
20 May – 30 May HULU PERAK, KINTA 5, BATANG PADANG, CAMERON HIGHLANDS, KUALA KANGSAR 1, BATANG PADANG 1, TTDI / SRI DSARA, KELANA JAYA, GLENMARIE, WANGSA MAJU / SETAPAK 1, OLD KLANG ROAD 2, JERANTUT, BENTONG, TUMPAT / WAKAF BHARU, KOTA BHARU SOUTH, PASIR MAS / RANTAU PANJANG, GUA MUSANG, KOTA BHARU SOUTH 1, PASIR MAS / RANTAU PANJANG 1, TANAH MERAH / JELI 1, KOTA TINGGI, MERSING, SIMPANG RENGGAM, BATU PAHAT 1, SEGAMAT, PEKAN BARU / BEDONG, GURUN / GUAR CEMPEDAK, PENDANG, YAN, SIMPANG AMPAT / JLN KUALA KEDAH, POKOK SENA, PADANG TERAP, BALING, ALOR GAJAH, JEMPOL, KUALA PILAH, LIMBANG / LAWAS, BEKENU / BATU NIAH / MARUDI, MOSJAYA / TAMAN TUNKU, BAU / LUNDU / SEMATAN, MILE 2 TO 9, MILE 10 TO 20, SERIAN, SRI AMAN / BETONG, KAPIT, SERIAN 1, SARIKEI / KANOWIT 1, KUDAT, KOTA MARUDU, RANAU, BEAUFORT, LABUAN, TENOM, TAMBUNAN, SIPITANG 1, BESUT, DUNGUN, BESUT 1, DUNGUN 1
22 May – 30 May CAMERON HIGHLANDS, SIMPANG RENGGAM, LIMBANG / LAWAS, BEKENU / BATU NIAH / MARUDI, MOSJAYA / TAMAN TUNKU, KOTA SAMARAHAN / ASAJAYA, JLN KAKI BUKIT / PADANG BESAR, KUDAT, KOTA MARUDU, KK – JLN GAYA / PANTAI, BEAUFORT, KINABATANGAN, SANDAKAN – TELUPID, HULU TERENGGANU

More Info Here…

19 Feb, 2025
Tune Talk Office Relocation

Dear Valued Partners and Subscribers,

We are pleased to inform you that Tune Talk will be relocating to a new office. Effective 17 February 2025, our new address will be:

📍 Tune Talk Sdn Bhd
Level 15-1, CP Tower,
No. 11, Jalan 16/11,
Pusat Dagang Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan

Please note that our contact details, including phone numbers and email addresses, remain unchanged.

We appreciate your support and look forward to continuing to serve you from our new location. Should you require any further information, please do not hesitate to contact us.

Thank you.
Tune Talk Sdn Bhd

6 Nov, 2024
The Chief Talker is back, Gurtaj Singh Padda Returns as Tune Talk’s Executive Director

Gurtaj Singh Padda Photo 1 (2024)

In an exciting new chapter for Tune Talk, we’re proud to welcome back our very own co-founder, Gurtaj Singh Padda, as our new Executive Director. Known for his tech wisdom and sharp wit, Gurtaj played a pivotal role in shaping Tune Talk’s original business model back in 2009.

For an achievement that feels like a scene from a movie, Gurtaj has become Tune Talk’s sole majority shareholder—a first in Malaysia’s MVNO industry. This bold move not only brings him back to lead the company but also transitions Tune Talk into a fully independent entity, poised to chart a unique path in Malaysia’s telecommunications landscape.

Since our inception, Tune Talk has stood out for its dedication to innovative, customer-centric solutions. With Gurtaj at the helm, our commitment to this vision only grows stronger. His deep-seated passion for pushing the boundaries of mobile network capabilities will drive our digital solutions to make life easier and more connected for our users.

Reflecting on this new chapter, Gurtaj shared, “Returning to Tune Talk is a full-circle moment, a homecoming of sorts and it’s exciting to lead the company I helped found with a renewed vision for growth and impact. Our approach to this next chapter will be about pushing boundaries, both in our technology and in the customer value we bring. We’re already working on key initiatives, which will be announced periodically, so stay tuned and watch this space.”

From our early days, Gurtaj was key in launching innovative solutions, pioneering Malaysia’s first numberless SIM cards and flexible options allowing subscribers to change their numbers at any time. These industry-firsts underscored Tune Talk’s core values of flexibility, accessibility, and commitment to customer needs.

Gurtaj Singh Padda Photo 3 (2009)

With extensive experience in telecommunications, including roles with industry leaders like Nokia Singapore and Tata Communications, Gurtaj’s insight and dedication are invaluable assets as we move forward. His leadership will guide Tune Talk into a new era, blending technological advancements with a steadfast commitment to customer-centric services.

We’re excited to begin this next chapter with you—our community of loyal users, partners, and team members—by our side. Thank you for being part of Tune Talk’s journey. Stay tuned for even more updates as we work together to reach new milestones and redefine what it means to connect.

17 Apr, 2024
Tune Talk Goes All-in on AWS to Delight Customers with Cloud-First Strategy and Artificial Intelligence Solutions

17 April 2024, Kuala Lumpur – Tune Talk, Asia’s fastest-growing Mobile Virtual Network Operator (MVNO), is pleased to be Malaysia’s first MVNO to announce that it is all-in on Amazon Web Services (AWS), an Amazon.com company, to optimize its network services and reimagine the end customer experience by embracing innovation with a cloud-first strategy. Tune Talk aims to digitally disrupt the Malaysian telco market by introducing fresh loyalty benefits and discounts, and remain competitive via unique 5G and Artificial Intelligence (AI)-powered offerings tailored for customers seeking value.

A Collaboration Built on Innovation

In the global telco industry marked by rapid technological evolution and increasing customer demands, where traditional approaches are giving way to more agile, cloud-based solutions, Tune Talk’s cloud-first move with AWS represents a strategic alignment with its commitment to digital innovation.

By migrating all of its IT workloads to AWS, Tune Talk will leverage AWS’s robust infrastructure, unparalleled scalability, and advanced cloud services to deliver in-country network services with enhanced resiliency, security, efficiency, and performance. Building on AWS cloud will enable Tune Talk to optimize operations, reduce costs, and respond to the needs of its extensive and diverse customer base of over one million subscribers with agility.

Venturing into the Future of Telco

Tune Talk plans to experiment with AWS’s AI and Machine Learning (ML) capabilities powered by Amazon SageMaker to provide operational foresight to potential network issues, with the aim of having self-healing network operations that reduce downtime by 2024. Using a purpose-built data lake built on Amazon S3 to store, analyze, and gain actionable insights from its data, Tune Talk will have a 360-degree view of its customers, allowing for more effective, personalized campaign management and collaboration across its industry partners.

With an eye on the future, the aspiring digital lifestyle telco operator plans to venture into Generative Artificial Intelligence (AI) to elevate Tune Talk’s service offerings with predictive analytics capabilities, providing customers with more engaging experiences. Since 2021, Tune Talk has implemented a data-centric business strategy focusing on transforming insights gathered from subscribers into a bespoke brand user experience, including curating unique online and in-person initiatives for specific target markets.

This initiative will enable Tune Talk to offer more efficient and engaging customer interactions, and provide immediate and relevant customer support through intelligent virtual assistants and chatbots, leveraging AWS services such as Amazon Lex, which enables customers to build bots with conversational AI, and Amazon Polly, which turns text into lifelike speech.

“By migrating all our workloads from on-premises to AWS, Tune Talk is not just moving data and voice, but adopting a tech-focused business approach with an updated, more reliable network infrastructure powered by cloud technology,” said Dajmarehan Zolkipli, Chief Financial Officer and acting CEO of Tune Talk. “Leveraging AWS AI technology to tap into the wealth of opportunities that come with advanced analytics and machine learning will be a game-changer, positioning Tune Talk to boost revenues and unlock new revenue streams with increased speed to market, and to offer targeted and unique lifestyle services on 5G to our customers.”

“Telcos today are enabled by cloud to deliver differentiated solutions and experiences, make faster business decisions, and unlock new revenue opportunities,” said Azhar Abdullah, Head of Enterprise Business, AWS Malaysia. “Going all-in on AWS enables Tune Talk to leverage AWS’s broad functionality and innovative approach to provide comprehensive 5G and AI/ML services, streamline costs, and improve efficiencies, with the upcoming AWS infrastructure Region in Malaysia further enabling local data storage and lower latency. We are proud to support Tune Talk’s mission to become a preferred digital lifestyle telecommunications company that delights customers, while growing securely and at scale.”

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