Behold, eSIM is now available to all Tune Talkers!
GO DIGITAL & CONNECT EASILY
eSIM or embedded SIM allows you to activate a network plan onto your phone, without the hassle of inserting a physical SIM. It works exactly like an old-school SIM card, but with faster, easier activation!
Benefits of an eSIM
Supports Dual SIM
allowing you to use both eSIM and physical SIM cards simultaneously
Flexibility & Convenience
easily switch between profiles and plans
Instant Activation
No need to wait for a physical SIM card to arrive
Is your Device eSIM compatible?
Apple
| iPhone 15 | iPhone 15 Plus | iPhone 15 Pro |
| iPhone 15 Pro Max | iPhone 14 | iPhone 14 Plus |
| iPhone 14 Pro | iPhone 14 Pro Max | iPhone 13 Pro Max |
| iPhone 13 Mini | iPhone 13 | iPhone 13 Pro |
| iPhone 12 Mini | iPhone 12 | iPhone 12 Pro |
| iPhone 12 Pro Max | iPhone 11 | iPhone 11 Pro |
| iPhone 11 Pro Max | iPhone XR | iPhone XS |
| iPhone XS Max | iPhone SE 2 | iPad 8th Gen (WiFi+Cellular) |
| iPad air 4th Gen (WiFi+Cellular) | iPad Pro 12.9 inch 4th Gen (WiFi+Cellular) | iPad Pro 11 inch 4th Gen (WiFi+Cellular) |
| iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular) | iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular) | iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular) |
| iPad Pro 11 inch 3rd Gen (WiFi+Cellular) | iPad 7th Gen 10.2-inch (WiFi+Cellular) | iPad 6 (Cellular) |
| iPad Pro 2nd Gen (WiFi+Cellular) | iPad Mini 4 (Cellular) |
Samsung
| Galaxy S23 Series | Galaxy S22 Series | Galaxy Z Flip4 5G |
| Galaxy Z Fold4 5G | Samsung Galaxy Note 20 Series | Samsung Galaxy S20 Series |
| Samsung Galaxy S21 Serieso | Samsung Galaxy Z Fold | Samsung Galaxy Z Flip |
| Samsung Galaxy Z Fold2 5G | Samsung Galaxy Z Flip3 5G | Samsung Galaxy Z Fold3 5G |
Huawei
| Huawei P40 | Huawei P40 Pro | Huawei Mate 40 Pro 5G |
Oppo
| Find X5 Pro 5G | Find N2 Flip | Find N3 Fold |
| Find N3 Flip |
Vivo
| X80 5G |
Honor
| Magic4 Pro 5G |
| iPhone 15 | iPhone 15 Plus | iPhone 15 Pro | iPhone 15 Pro Max |
| iPhone 14 | iPhone 14 Plus | iPhone 14 Pro | iPhone 14 Pro Max |
| iPhone 13 Pro Max | iPhone 13 Mini | iPhone 13 | iPhone 13 Pro |
| iPhone 12 Mini | iPhone 12 | iPhone 12 Pro | iPhone 12 Pro Max |
| iPhone 11 | iPhone 11 Pro | iPhone 11 Pro Max | iPhone XR |
| iPhone XS | iPhone XS Max | iPhone SE 2 | iPad 8th Gen (WiFi+Cellular) |
| iPad air 4th Gen (WiFi+Cellular) | iPad Pro 12.9 inch 4th Gen (WiFi+Cellular) | iPad Pro 11 inch 4th Gen (WiFi+Cellular) | iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular) |
| iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular) | iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular) | iPad Pro 11 inch 3rd Gen (WiFi+Cellular) | iPad 7th Gen 10.2-inch (WiFi+Cellular) |
| iPad 6 (Cellular) | iPad Pro 2nd Gen (WiFi+Cellular) | iPad Mini 4 (Cellular) |
How to purchase & register your eSIM?
- eSIMs must be successfully registered (and/or successfully ported in) before installing your eSIM.
- Your eSIM can only be installed once. Subsequent eSIM installations will require a new eSIM purchase (e.g. switching devices, accidental deletion, etc.)
New Users
New Activation / New Line
1
Download the latest version of the Tune Talk App
2
Tap “Get a New SIM”
3
Select “Preferred data plan” and tap “Next”
4
Tap “Get a New Number” and tap “Confirm”
5
Select “eSIM” and Check the box and tap “Confirm”
6
Fill in User Details and tap “Confirm”
7
Confirm summary details
8
Activate eSIM on Tune Talk App to complete registration
9
Scan QR code found in Confirmation Email
10
Activate eSIM on your phone
Switch to eSIM
Current Tune Talkers using physical SIM wanting to switch to eSIM
1
Download the latest version of the Tune Talk App
2
Tap “Get a New SIM”
3
Select “Preferred data plan” and tap “Next”
4
Tap “Get a New Number” and tap “Confirm”
5
Select “eSIM” and Check the box and tap “Confirm”
6
Fill in User Details and tap “Confirm”
7
Confirm summary details
8
Activate eSIM on Tune Talk App to complete registration
9
10
Scan QR code found in Confirmation email
11
Add eSIM on your phone
How to activate your eSIM?
ios
Go to "Settings"
Select Mobile Data/Mobile Service
Select "Add eSIM"
Android
Select "Connection"
Select "SIM Manager"
Select "Add eSIM"
Click "Scan QR Code" and scan the eSIM QR Code
Frequently Asked Questions (FAQs)
You may purchase a new eSIM via the Tune Talk App or Tune Talk Web.
Tune Talk normal SIM is a physical SIM card where it must be inserted into a dedicated slot in the device. Tune Talk eSIM is a digital SIM card where subscribers would only require to install the eSIM serial number into a dedicated setting of the device. Both SIM and eSIM work the same way.
Yes, you can. You may proceed with the eSIM replacement via Tune Talk App if you wish to retain your current number. For further information, you may contact our Customer Care team for assistance at 13100 or 03 2771 7000.
If you accidentally remove your eSIM profile from your device, you will lose the connection to the eSIM plan attached to it.
No. You may change your number during or after registration, BEFORE installing the eSIM on your device. Once installed, you will not be able to change the number.
You may track and manage your Internet usage via the Tune Talk App.
Yes, it is possible to install and use more than one eSIM on a compatible device. Many modern smartphones support multiple eSIM profiles, allowing you to use different eSIMs for various purposes, such as work and personal lines or when traveling internationally.
However, the ability to use multiple eSIMs depends on your device’s hardware and software capabilities. You should check your device’s specifications and user manual to confirm if it supports multiple eSIM profiles. The process for adding and managing multiple eSIM profiles may vary from one device to another, so it is advisable to refer to your device’s user guide or contact your mobile service provider for detailed instructions.
All new and existing subscribers are eligible to purchase Tune Talk eSIM. It is advisable to check if your device supports eSIM before purchasing.
You may check the list of eSIM-supported devices here.
Yes, it is possible. You may need to purchase a new eSIM under a SIM replacement procedure via the Tune Talk App.
Unfortunately, no refund is available for the purchase. It is highly advisable to check if your device supports eSIM before you decide to make the purchase.
You will need to activate and install the eSIM within 48 hours after you have received the email with the eSIM profile.
You may register up to 5 Tune Talk numbers under your ID and that is inclusive of SIM and eSIM.
You may purchase a new eSIM via the Tune Talk App or Tune Talk Web.
All new and existing subscribers are eligible to purchase Tune Talk eSIM. It is advisable to check if your device supports eSIM before purchasing.
Tune Talk normal SIM is a physical SIM card where it must be inserted into a dedicated slot in the device. Tune Talk eSIM is a digital SIM card where subscribers would only require to install the eSIM serial number into a dedicated setting of the device. Both SIM and eSIM work the same way.
You may check the list of eSIM-supported devices here.
Yes, you can. You may proceed with the eSIM replacement via Tune Talk App if you wish to retain your current number. For further information, you may contact our Customer Care team for assistance at 13100 or 03 2771 7000.
Yes, it is possible. You may need to purchase a new eSIM under a SIM replacement procedure via the Tune Talk App.
If you accidentally remove your eSIM profile from your device, you will lose the connection to the eSIM plan attached to it.
Unfortunately, no refund is available for the purchase. It is highly advisable to check if your device supports eSIM before you decide to make the purchase.
No. You may change your number during or after registration, BEFORE installing the eSIM on your device. Once installed, you will not be able to change the number.
You will need to activate and install the eSIM within 48 hours after you have received the email with the eSIM profile.
You may track and manage your Internet usage via the Tune Talk App.
You may register up to 5 Tune Talk numbers under your ID and that is inclusive of SIM and eSIM.
Yes, it is possible to install and use more than one eSIM on a compatible device. Many modern smartphones support multiple eSIM profiles, allowing you to use different eSIMs for various purposes, such as work and personal lines or when traveling internationally.
However, the ability to use multiple eSIMs depends on your device’s hardware and software capabilities. You should check your device’s specifications and user manual to confirm if it supports multiple eSIM profiles. The process for adding and managing multiple eSIM profiles may vary from one device to another, so it is advisable to refer to your device’s user guide or contact your mobile service provider for detailed instructions.
