Having data connectivity problems in or outside of Malaysia?

Select your desired mobile Operating System and follow the instructions to manually configure your device.
Note: Settings may vary depending on your devices.

iOS Devices

Version 13.3 and above

STEP 1
Go to Settings > Mobile Data
STEP 2
Click on Mobile Data Network
STEP 3
Ensure the APN under MOBILE DATA and PERSONAL HOTSPOT is correct

APN: tunetalk

Version 12

STEP 1
Download the APN Configuration Utility
*Please use the default Safari browser to download the file
STEP 2
Allow your Safari browser to open the configuration profile
STEP 3
Install the TunetalkAPN
STEP 4
Sit back and let us do the rest for you

To make sure you have installed the correct configuration file, here is how you can check your profile

Please contact our friendly service customer executive if your APN profile is incorrect.

STEP 1
Go to Settings > General > Profile > TunetalkAPN
STEP 2
Tap on 'More Details' to view the configuration details
STEP 3
Make sure the correct APN as below:

Attach APN: tunetalk
APN: tunetalk

Earlier Version

STEP 1

Go to Setting > Cellular > Enabled Cellular Data

STEP 2

Choose Cellular Data Network

STEP 3

Cellular Data Settings > APN: tunetalk (leave other fields blank as default)

STEP 4

Switch OFF your device > Turn ON your device to start browsing the internet!

*For users on roaming, please ensure “Data Roaming” is enabled.

STEP 1

Go to Setting > Mobile Networks

STEP 2

Select Access Point Names

STEP 3

Add new APN > APN: tunetalk
Authentication Type: PAP (leave other fields blank as default) > Click Save/Done > Tune Talk Internet

STEP 4

Restart your device to start browsing the internet!

*For users on roaming, please ensure “Data Roaming” is enabled.

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13100 or 03-2771 7000

Email

customer.care@tunetalk.com

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