To ensure the registration data given by our subscribers is accurate, Tune Talk has collaborated with Malaysian Communications and Multimedia Commission (MCMC) on a Data Verification exercise.

So, make sure your Name, ID Number and Address are accurate when registering! If found inaccurate:

  • You will be contacted by our Customer Service via SMS or Call for data confirmation
  • Your mobile service and usage may be affected if you fail to respond
  • Contact our Customer Care at 13100 or 03-2771 7000 from 8AM to 10PM daily for further assistance
  • (optional) Contact us via Tune Talk Facebook, Instagram or Twitter official accounts

PREPAID REGISTRATION CHECKLIST

Are you eligible to register?

A Tune Talk App User

At least minimum 12 years old

Have less than 5 SIM cards registered to your name.

Present your original and valid ID.
Accepted IDs are:

  • NRIC for Malaysians (MyKad)
  • NRIC for Permanent Residents
  • Malaysian Armed Forces/ Police ID
  • Temporary Identity Card (MyKas)

Are you eligible to register?

A Tune Talk App User

At least minimum 12 years old

Have less than 5 SIM cards registered to your name.

Original and Valid Passport or Work Permit ID (i-Kad) Holder

Mailing Address in Malaysia is verified with any of the following:

  • E-Kad
  • Student Identification Card
  • Hotel Reservation/ Booking Form
  • Latest Utility Bill

NEED MORE HELP? GET IN TOUCH WITH US!

If you require further assistance, you can get in touch with us via the following channels:

EMAIL

customer.care@tunetalk.com

CALL

Give us a call at
13100/ 03-2771 7000

Customer Careline

13100 or 03-2771 7000

Email

customer.care@tunetalk.com

Follow Us on

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Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my

Portal sebenarnya.my dibangunkan oleh MCMC untuk orang ramai menyemak kesahihan berita yang diterima dalam talian.

Payment Methods:
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Response time: 0.89733099937439
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