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Love knows no borders - neither does your airtime

Staying connected with your loved ones has never been easier!
You can now send airtime abroad anytime, anywhere!
Why You’ll Love It

Instant Purchase

Real Time transaction

No Hidden Fees

What you see is what you pay

Send to More Places

Starting with Indonesia (and more countries soon!)

Simple & Secure

Transaction secure with TT App PIN

How to pay?

Step 1

Step 1

Log in to Tune Talk App, and tap on the VAS banner

Step 2

Step 2

Choose Airtime Send (International)

Step 3

Step 3

Enter recipient's number

Step 4

Step 4

Choose amount and click Proceed

Step 5

Step 5

Done! They get airtime instantly!

So why do it?
Because texting I Miss You is cute – but sending airtime is love on turbo speed.

Frequently Asked Questions (FAQs)

What is VAS Airtime (International)?

VAS Airtime (International) lets you send prepaid top-ups to selected international mobile numbers directly from the Tune Talk App. The service supports multiple countries and operators, with denominations that vary by destination.

How do I purchase international airtime?
  1. Open the Tune Talk App.
  2. Go to Value Added Services > Airtime (International).
  3. Enter the recipient’s mobile number (including country code).
  4. Choose the operator and top-up amount.
  5. Confirm payment using your preferred method (see Q4).
Is there any service tax?

No service tax applies when paying with TTNow+ airtime balance. For other payment methods, tax applicability follows Malaysian regulations at the time of purchase.

Can I send airtime to any number?

You can only send airtime to numbers belonging to supported operators in the countries listed in the app. Incorrect country/operator selection or invalid numbers may cause the transaction to fail.

What happens if the top-up fails?

If your transaction fails and the airtime is not delivered, the amount deducted will be returned to your TTNow+ balance (for TTNow+ payments) or refunded to your original payment method (for other payments) after verification.

Is there a limit to how much airtime I can send?

Yes, transaction limits may apply based on the operator’s policies, the country, and Tune Talk’s internal fraud prevention measures. These limits will be displayed in the app when you select the top-up amount.

Can I view my past transactions?

Yes. All VAS Airtime (International) purchases can be viewed in the History section in the Tune Talk App.

Which countries and operators are supported?

The list of supported countries and mobile operators is available in the Tune Talk App under the VAS Airtime (International) section. We may add or remove countries/operators without prior notice based on service availability.

What payment methods are accepted?

You can pay using:

  1. TTNow+ airtime balance
  2. Online banking (FPX)
  3. Credit/Debit Card (saved card option available)
  4. Selected e-wallets

πŸ’‘ Note: Payments made via methods other than TTNow+ may be subjected to additional processing conditions and, in some cases, service tax as required by Malaysian law.

How long does it take for the top-up to be delivered?

Most top-ups are delivered instantly within a few minutes. However, in rare cases, processing may take up to 24 hours due to network or operator delays.

Can I cancel or get a refund after purchase?
  • TTNow+ Payments: All successful transactions are final and non-refundable except where the service is not delivered.
  • Other Payment Methods: If the service is not delivered, you may contact Tune Talk Customer Care at 13100 or +603 2771 7000 for refund requests. These will be reviewed and processed in accordance with our refund policies.
Will the recipient be notified?

In most cases, the recipient will receive an SMS confirmation from their operator. Tune Talk will also show the transaction status in your purchase history in the app.

What if I enter the wrong number?

You are responsible for ensuring that the number and operator are correct before confirming the transaction. Tune Talk will not be able to reverse or refund a top-up sent to the wrong number if it has already been delivered.

Who do I contact if I have issues?

For assistance, contact Tune Talk Customer Care:
πŸ“ž 13100 (from Tune Talk number only)
πŸ“ž +603 2771 7000
🌐 Visit: tunetalk.com

What is VAS Airtime (International)?

VAS Airtime (International) lets you send prepaid top-ups to selected international mobile numbers directly from the Tune Talk App. The service supports multiple countries and operators, with denominations that vary by destination.

Which countries and operators are supported?

The list of supported countries and mobile operators is available in the Tune Talk App under the VAS Airtime (International) section. We may add or remove countries/operators without prior notice based on service availability.

How do I purchase international airtime?
  1. Open the Tune Talk App.
  2. Go to Value Added Services > Airtime (International).
  3. Enter the recipient’s mobile number (including country code).
  4. Choose the operator and top-up amount.
  5. Confirm payment using your preferred method (see Q4).
What payment methods are accepted?

You can pay using:

  1. TTNow+ airtime balance
  2. Online banking (FPX)
  3. Credit/Debit Card (saved card option available)
  4. Selected e-wallets

πŸ’‘ Note: Payments made via methods other than TTNow+ may be subjected to additional processing conditions and, in some cases, service tax as required by Malaysian law.

Is there any service tax?

No service tax applies when paying with TTNow+ airtime balance. For other payment methods, tax applicability follows Malaysian regulations at the time of purchase.

How long does it take for the top-up to be delivered?

Most top-ups are delivered instantly within a few minutes. However, in rare cases, processing may take up to 24 hours due to network or operator delays.

Can I send airtime to any number?

You can only send airtime to numbers belonging to supported operators in the countries listed in the app. Incorrect country/operator selection or invalid numbers may cause the transaction to fail.

Can I cancel or get a refund after purchase?
  • TTNow+ Payments: All successful transactions are final and non-refundable except where the service is not delivered.
  • Other Payment Methods: If the service is not delivered, you may contact Tune Talk Customer Care at 13100 or +603 2771 7000 for refund requests. These will be reviewed and processed in accordance with our refund policies.
What happens if the top-up fails?

If your transaction fails and the airtime is not delivered, the amount deducted will be returned to your TTNow+ balance (for TTNow+ payments) or refunded to your original payment method (for other payments) after verification.

Will the recipient be notified?

In most cases, the recipient will receive an SMS confirmation from their operator. Tune Talk will also show the transaction status in your purchase history in the app.

Is there a limit to how much airtime I can send?

Yes, transaction limits may apply based on the operator’s policies, the country, and Tune Talk’s internal fraud prevention measures. These limits will be displayed in the app when you select the top-up amount.

What if I enter the wrong number?

You are responsible for ensuring that the number and operator are correct before confirming the transaction. Tune Talk will not be able to reverse or refund a top-up sent to the wrong number if it has already been delivered.

Can I view my past transactions?

Yes. All VAS Airtime (International) purchases can be viewed in the History section in the Tune Talk App.

Who do I contact if I have issues?

For assistance, contact Tune Talk Customer Care:
πŸ“ž 13100 (from Tune Talk number only)
πŸ“ž +603 2771 7000
🌐 Visit: tunetalk.com

Warning!

Any existing internet plan will be forfeited if you subscribe to a new internet plan (including internet & voice boosters).

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