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Looking for something else?

Keep your mobile number and switch to Tune Talk

Via Website

Via Website

1

Purchase Tune Talk SIM via Tune Talk website

2

Once received Tune Talk SIM, download Tune Talk App

3

Check your email and get the Order Barcode

4

Select β€˜Scan your Order Barcode’ and complete your SIM activation

5

Reply the SMS to confirm the switch process

6

Check your switch status via App

7

Swap your old SIM with Tune Talk SIM

Via Tune Talk App

Via Tune Talk App

1

Purchase Tune Talk SIM via Tune Talk App

2

Once received Tune Talk SIM, go to My History page to complete your registration

3

Reply the SMS to confirm the switch process

4

Check your switch status via App

5

Swap your old SIM with Tune Talk SIM

Via Website

Via Website

1

Purchase Tune Talk eSIM via Tune Talk website

3

Check your email and get the eSIM QR Code

4

Select β€˜Active SIM’ followed by β€˜Scan your eSIM QR Code’ to complete the registration

5

Live Chat us your MyKad/Passport, Switch Mobile Number, and eSIM Serial Number

6

Reply the SMS to confirm the switch process

7

Our customer executive will ensure your correct mobile number is reflect on your eSIM profile

8

A confirmation email will be send to you

9

Now you can scan the eSIM QR code and install it to your phone

Via Tune Talk App

Via Tune Talk App

1

Purchase Tune Talk eSIM via Tune Talk App

2

Go to My History page to complete your eSIM registration

3

Live Chat us your MyKad/Passport, Switch Mobile Number, and eSIM Serial Number

4

Reply the SMS to confirm the switch process

5

Our customer executive will ensure your correct mobile number is reflect on your eSIM profile

6

A confirmation email will be send to you

7

Now you can scan the eSIM QR Code and install it to your phone

How to get started?

Before submitting your Switch (Port-In) request, please ensure that:

Prepaid Number

Prepaid Number

  • Your mobile number is not barred by any service provider.
  • Make sure you are not bound to any prepaid contract (credit advance or phone contract).
  • Only an active mobile number is allowed to switch.
  • Mobile number is registered under your name.
  • MyKad or passport provided is the same as what was registered with your current service provider.

Confirm your switch request with your current telco via SMS

1

Once you have received the SIM card, scan your Order Barcode/eSIM QR code via the App

Scan your order QR code

2

Follow App instructions to self-register and submit switch request

Submit switch request

3

Receive a confirmation SMS from your telco within the same day

Confirmation SMS

4

Reply the SMS to confirm the switch request

*Make sure you reply within the deadline given. Your reply is case sensitive.

Reply the SMS

Swap your old SIM with Tune Talk SIM card when your current service is terminated.

1

Check switch status via App

The switch process will take about 48 hours to complete

Check switch status

2

Once switching is successful, you may transfer your contacts from the old SIM to your phone (if necessary)

 

Transfer

3

Once your current service is terminated, swap the old with Tune Talk SIM card

Terminated

Frequently Asked Questions (FAQs)

What is ‘Switch to Tune Talk’?

It means you can maintain your existing number from your current telco while switching (also known as porting) to the Tune Talk network. test

Can I pay online?

Yes, you may pay via e-banking, debit or credit cards or major eWallets.

When will I receive the SIM card?

During puchase, customer will need to key in the correct shipping address and attach a copy of MyKad/Passport for verification purposes. Once the details have been received, Tune Talk will process the order and the delivery will take about 3 to 7 working days.

How do I check my switch status?

You can SMS or go to your App to monitor the switch status.
For SMS, please send P (Phone number) to 2222
Example: P 0101234567

How long is the switching process?

The switching process will take about 48 working hours to be completed.

I’ve successfully switched to Tune Talk, but my OTP/TAC/Verification codes aren’t coming in!

Kindly be advised that it might take between 4-48 hours for your switching to be recognized by your providers. Should this take longer than the expected period, you may also contact your providers (banks, ewallets, shopping apps, etc.) to inform them that you have ported into a new telco and request for troubleshooting.

Do I need to make any type of payment to Switch to Tune Talk?

Yes, you will need to make a minimum top up of RM10 or subscribe to a data plan.

What happens to my regular TAC, OTP and WhatsApp?

No worries! Upon switching, you will be able to receive your TAC and OTPs as usual within 12-48 hours. Your WhatsApp or other chat programs associated with your existing number will also continue to work as usual.
Some chat applications might require you to input an OTP to prove you are still the valid owner of the number.

What should I do upon receiving the SIM card?

After receiving the SIM card, you will need to download the Tune Talk App and self-register your new SIM. Once your registration is succesful, your switch request will be sent automatically. Please reply to the port-out SMS confirmation sent by your current telco within 24 hours to kick-start the switching process. Now you can just sit back, relax, and we will do the rest for you.

I am a Tune Excel/Tune Plus user, can I switch to Tune Talk?

Yes, Tune Excel and Tune Plus users can also switch to the latest Tune Talk tariff plans within the Tune Talk App.

How many numbers can I ‘Switch to Tune Talk’?

You can have up to five SIM cards per MyKad/Passport with Tune Talk, in line with local regulations.

What is ‘Switch to Tune Talk’?

It means you can maintain your existing number from your current telco while switching (also known as porting) to the Tune Talk network. test

Do I need to make any type of payment to Switch to Tune Talk?

Yes, you will need to make a minimum top up of RM10 or subscribe to a data plan.

Can I pay online?

Yes, you may pay via e-banking, debit or credit cards or major eWallets.

What happens to my regular TAC, OTP and WhatsApp?

No worries! Upon switching, you will be able to receive your TAC and OTPs as usual within 12-48 hours. Your WhatsApp or other chat programs associated with your existing number will also continue to work as usual.
Some chat applications might require you to input an OTP to prove you are still the valid owner of the number.

When will I receive the SIM card?

During puchase, customer will need to key in the correct shipping address and attach a copy of MyKad/Passport for verification purposes. Once the details have been received, Tune Talk will process the order and the delivery will take about 3 to 7 working days.

What should I do upon receiving the SIM card?

After receiving the SIM card, you will need to download the Tune Talk App and self-register your new SIM. Once your registration is succesful, your switch request will be sent automatically. Please reply to the port-out SMS confirmation sent by your current telco within 24 hours to kick-start the switching process. Now you can just sit back, relax, and we will do the rest for you.

How do I check my switch status?

You can SMS or go to your App to monitor the switch status.
For SMS, please send P (Phone number) to 2222
Example: P 0101234567

I am a Tune Excel/Tune Plus user, can I switch to Tune Talk?

Yes, Tune Excel and Tune Plus users can also switch to the latest Tune Talk tariff plans within the Tune Talk App.

How long is the switching process?

The switching process will take about 48 working hours to be completed.

How many numbers can I ‘Switch to Tune Talk’?

You can have up to five SIM cards per MyKad/Passport with Tune Talk, in line with local regulations.

I’ve successfully switched to Tune Talk, but my OTP/TAC/Verification codes aren’t coming in!

Kindly be advised that it might take between 4-48 hours for your switching to be recognized by your providers. Should this take longer than the expected period, you may also contact your providers (banks, ewallets, shopping apps, etc.) to inform them that you have ported into a new telco and request for troubleshooting.

Terms and Conditions (T&Cs)

Your Selected Plan
Epik50 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games & Full Drama Access Play, Watch & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
FREE pandapro Subscription Unlimited Free Delivery & Member Deals
Epik35 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with Hotspot
Exclusive Games Access Only Play & Earn Tune Talk Points
FREE Personal Accident Insurance RM50,000 Coverage
Epik25 Side Cart Banner
Uncapped Speed for 5G and 4G Up to 900 Mbps - Anyday, Anytime
Unlimited Calls with No Hotspot
Select your plan
12 Months
Valid for 360 days

RM550

FREE 1 MONTH
6 Months
Valid for 180 days

RM280

RM300
3 Months
Valid for 90 days

RM145

RM150
1 Month
Valid for 30 days

RM50

12 Months
Valid for 360 days

RM385

FREE 1 MONTH
6 Months
Valid for 180 days

RM195

RM210
3 Months
Valid for 90 days

RM100

RM105
1 Month
Valid for 30 days

RM35

Upgrade to Epik50+
Add on RM15 for Extra 200GB Subscribe Now
12 Months
Valid for 360 days

RM275

FREE 1 MONTH
6 Months
Valid for 180 days

RM140

RM150
3 Months
Valid for 90 days

RM72

RM75
1 Month
Valid for 30 days

RM25

Upgrade to Epik35+
Add on RM10 for Extra 110GB Subscribe Now
Select your SIM Type
Physical SIM
Works with most devices
eSIM (+RM10)
Highly recommended!

eSIM currently supports the following devices

Please ensure your device supports eSIM before proceeding to the next step.

Apple

iPhone 13 Pro Max

iPhone 13 Mini

iPhone 13

iPhone 13 Pro

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

iPhone 12 Pro Max

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone XR

iPhone XS

iPhone XS Max

iPhone SE 2

iPad 8th Gen (WiFi+Cellular)

iPad air 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 4th Gen (WiFi+Cellular)

iPad Pro 11 inch 4th Gen (WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 12.9 inch 3rd Gen (WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (1TB, WiFi+Cellular)

iPad Pro 11 inch 3rd Gen (WiFi+Cellular)

iPad 7th Gen 10.2-inch (WiFi+Cellular)

iPad 6 (Cellular)

iPad Pro 2nd Gen (WiFi+Cellular)

iPad Mini 4 (Cellular)

iPhone SE 3rd Gen

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

Samsung

Samsung Galaxy Z Fold3 5G

Samsung Galaxy Z Flip3 5G

Samsung Galaxy Z Fold2 5G

Samsung Galaxy Z Flip

Samsung Galaxy Z Fold

Samsung Galaxy S21 Series

Samsung Galaxy S20 Series

Samsung Galaxy Note 20 Series

Huawei

Huawei Mate 40 Pro 5G

Huawei P40 Pro

Huawei P40