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Do I have to sign a contract to get Tune Talk’s service?

No, you don’t. However, you need to register yourself before using Tune Talk. 

  • You can do this by registering here. You can then also reserve a preferred Tune Talk number.
  • You can also visit any of our dealers and purchase a new Tune Talk SIM pack. The dealer will register you immediately.
What is Tune Talk’s coverage in Malaysia like?

Our coverage covers the whole of Malaysia, including Sabah & Sarawak.

Can I make International calls on my phone?

Yes you can, and you will be taking advantage of our excellent IDD rates. Check out the list of countries where you can call.

Can I make calls from outside Malaysia using my Tune Talk Prepaid Service?

Yes you can. Do take note that international roaming charges apply. Check out our roaming partners.

Can I use my CDMA phone to get Tune Talk Service?

No, you can’t. Tune Talk only supports GSM phones.

Can I use my GSM phone to get Tune Talk Service?

Yes, you can as Tune Talk supports GSM phones.

Can I use GPS on my phone?

If your mobile phone supports GPS you should be able to use GPS.

Is there an activation fee to activate my Tune Talk Account?

No, there is no activation fee. Simply register with us and enjoy using Tune Talk.

Do I have to go through a credit check to get a Tune Talk SIM Pack?

No, you don’t.

Can my Tune Talk Prepaid service be deactivated?

Tune Talk’s grace period is 45 days after expiry of validity. Your SIM will become unusable should you fail to top up your credit within the grace period. Once your account is Disconnected, you will have to purchase a new SIM pack and you will not be able to retrieve your number.

Can I call a Malaysian toll-free number using Tune Talk Prepaid?

Yes, you can. Local toll free charges apply.

Can I call 1300 using Tune Talk Prepaid?

Yes, you can. For 1300 number the rate is RM0.35/min.

Can I call 1XX number using Tune Talk Prepaid?

Yes, you can. Normal charges for these numbers will apply.

How do I retrieve my voicemail?

Just dial 13103 to retrieve to your Voicemail.

What are the features of the voicemail service?

These features are available with Voicemail service:

  • Customise your Voicemail Greeting
  • Listen, Store or Delete your Voicemails
  • Store up to 10 voice messages