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How do I login to my Self Care account?
  • Go to www.tunetalk.com
  • Click ‘Log in’
  • Log into your Self Care account using your IC number or username and your password.
  • If this is your first time logging in, click on the First Time Login / Retrieve Password link.
  • A temporary password will be sent to you, after you’ve completed the verification process.
What can I do in the Self Care portal?

You can view your account details:

  • Mobile Number
  • Current airtime balance & network validity
  • Personal details
  • Last 3 months top up transaction details
  • Last 3 months call/SMS records
  • No insurance policy on Selfcare

You can also:

  • Perform voucher top ups
  • Change mobile number
  • Transfer Airtime Balance
What is the Self Care portal?

Self Care portal is your personal page. It contains all the information about your Tune Talk account; Allows you to manage your personal details in your account, top up and transfer credit to another Tune Talk mobile number.

How do I change my Self Care password ?

To change your password:

  • Log in to your Self Care account
  • Click My Profile
  • Click View Profile
  • Click Edit Profile
  • Click Change Password option
  • Enter your current password
  • Enter your new password and confirm password
  • Save the changes
I’ve forgotten my password/username. How do I retrieve it?

To retrieve your password:

  • Go to your Self Care login page, select First time login/retrieve password
  • Select Forgot Password/Username
  • Select your nationality
  • Select the method of retrieval (email or mobile number)