Semuanya 5G!

Tune Talk Pek Epik+ (TTEpik+) is an enhanced version of Tune Talk’s Pek Epik, offering bigger data Internet quota and uncapped speeds for an even smoother 5G experience.

Pek Epik+ is eligible for:

1. New Tune Talk subscribers that register for new SIM after 00:01 on 16th December 2024;
2. Subscribers that request to port-in to Tune Talk after 00:01 on 16th December 2024;
3. Existing active Tune Talk subscribers that switch to Pek Epik after 16th December 2024.

Starting from 16^thDecember 2024, only Pek Epik+ tariffs are available for new SIM registration and switch. Subscribers in Pahang, Terengganu, Kelantan will still be able to subscribe to Pek Pantai Timur while Pek Borneo will also be available for new subscribers in Sabah and Sarawak.

Here’s a basic checklist:

1. Use a 5G-enabled device in 5G coverage areas (Check your coverage HERE)
2. You will need a Tune Talk SIM or eSIM with an active subscription to the Pelan Epik+
3. Ensure that 5G is enabled in your device’s ‘Network Settings’. Note that power-saving mode or third-party apps may deactivate the 5G setting.
4. For more information on 5G, kindly refer HERE

Please refer to the table below for the range of products available under the TTEpik+

• Yes, hotspot is available for all Epik+ plans, including Epik+ 28.
• Hotspot usage will be deducted from your plan’s allocated basic internet data. If you need more data for hotspot, you can purchase any eligible add-ons.

1. Epik+ 28 (1 Device)
2. Epik+ 35 (2 Devices)
3. Epik+ 50 (3 Devices)

Upon reaching the optimized device limit, additional devices may still be able to connect. However, they will not be able to utilize the internet via your hotspot.

All of our Epik+ plans offer uncapped 5G speed, whereby you will be able to enjoy blazing fast Internet speed based on your location.

Yes, all Epik+ plans or passes come with validity extensions that do not stack with existing validity but will add to the latest date.

Example: If you reload RM30 on 5th January 2025, the validity will be extended by 30 days, until 23:59 on 4th February 2025. If you then subscribe to Pelan Epik5 35+ on 10th January 2024, the validity will be further extended until 9th February 2025.

All the monthly Epik+ plans offer 5G and 4G Internet. If you do not have a 5G-compatible device or are outside of a 5G coverage area, you will automatically fall on 4G.

Boosters are an additional Internet quota that you can add when a plan is active. Epik+ plans are eligible for 5G boosters, allowing you to seamlessly experience 5G’s incredible Internet speeds! Additionally, certain plans also offer 4G boosters. You can subscribe to boosters via the ‘Get Add-Ons’ section via your Tune Talk App.

You can set within your device by following the steps below:

1. Open your device’s “Settings“
2. Look for “Network & Internet” or a similar option
3. Find and select “Mobile Network” or “Cellular Network“
4. Look for “Preferred Network Type” or a similar setting
5. Change the network type from “5G” or “5G/LTE” to “4G” or “LTE“
6. Save or apply the changes

You may check your device’s 5G compatibility HERE.

• Any subscriber that registers and activates a new Tune Talk SIM from 10th December 2024 onwards is eligible for 1GB of FREE Welcome Internet included in their new Pelan Epik+. This FREE 1GB Welcome Internet can only be redeemed once via the Tune Talk App and is valid for 7 days.
• Subscribers are required to redeem their FREE 1GB Welcome Internet within 60 days from the day of SIM activation. To redeem, you may go to Tune Talk App > Plans > Freebies & Others

If you have fully utilised your Internet plan, you can continue using basic Internet at 512kbps. Alternatively, you can purchase available add-ons or re-purchase a plan to enjoy basic Internet speeds.

For the best experience, we recommend check your Internet usage via the Tune Talk App. You can also check your usage via SMS by sending STATUS to 2222 or dial *134# (USSD).

No, unutilised Internet quotas or services will not be refunded or carried forward to your next cycle.

Yes, you can switch to a different Epik+ plan at any point of time. However, if you switch plans before your current plan expires, the existing plan will be forfeited and the new plan will take effect immediately.

The criteria for being eligible are stated below:

1. Stay active on Epik35+ or Epik50+ plans every month OR
2. Subscribe other plans and/or top up with the monthly accumulative of RM50

The PA Insurance coverage will only cover registered Tune Talk users that are subscribed to specific Epik+

Kindly refer HERE to check your PA Insurance eligibility.

Your coverage will only be active on the 3^rdmonth of plan subscription. It is advisable to subscribe to the specified Epik+ plan every month to ensure your PA Insurance coverage remains active.

Your plan subscription this month will determine the status of your PA Insurance status for the following month.

1. If your plan is active this month, your PA Insurance will show an active status next month
2. If your plan is not active this month, your PA Insurance will show an inactive status next month

If you breach the Terms and Conditions, Tune Talk reserves the right to suspend or terminate your service, including Internet and voice call subscriptions.

You can find the comprehensive Epik+ Terms and Conditions here or contacting our Customer Care by dialing 13100 or 03-2771 7000.

• Pek Epik+ is Tune Talk’s latest plan range catering to the fast-growing internet demand of 5G enthusiasts, Gen Z lifestyle apps (such as Tik Tok, Instagram, YouTube and iQiYi) and users who are looking for total peace of mind with massive internet quotas.
• You can view the plans HERE.

• All Tune Talk Subscribers can switch from their existing tariff plans to Pek Epik+ tariff (or partner equivalent tariff) to enjoy the new plans available from 27th October onwards.
• You may check your current tariff plan via:
  1. The Tune Talk App (next to your Mobile number); or
  2. USSD by dialling *111# > Account Info > Tariff plan

• If you haven’t already, you are highly encouraged to ensure you are utilizing a 4G-enabled USIM which will enable you to use 4G and 5G network services and VoLTE and VoWiFi calls.
• You can check your SIM type by sending CHECK4G to 23332.
• Head on to this link to find out more details or how to upgrade your SIM card.

• When you choose to switch to the Pek Epik+ please know that all your existing data, voice and SMS balances will be forfeited. (Definitely recommended to exhaust all your existing internet prior to switching)
• You will not be able to revert to older packs.
• What will remain is your existing credit balance, Tune Talk points and credit validity.
• You will need to be in an Active status (simply top up to reactivate your line)
• The best way to switch is in the Tune Talk App! (Check out the ‘Loyalty Redemptions section)
• The switching process may take up to 15 minutes. You will receive a confirmation SMS once the switch is successful.
• Most importantly, (for now) switching to Pek Epik+ is FREE! Let’s go!

No, the switch will only happen for the number that you have requested for. You will need to manually submit the request for each number that you wish to switch.