How to self-register your SIM card?
SIM from Physical Stores
SIM from Physical Stores
(myNEWS, Pak Grocer or Tune Talk Partner)
1
Download the Tune Talk App
2
Select ‘Activate SIM’ and ‘Register this SIM’
3
Choose your preferred option ‘Switch’ or ‘New Number’
4
Select ‘physical SIM’
5
Scan your New SIM card and follow by MyKad/Passport
6
Face recognition (Ownership verification)
7
Activate your line by making a first call, topping up or purchasing a plan.
Online SIM
Online SIM
(website)
1
Download the Tune Talk App
2
Check your email and get the Order Barcode
3
Select ‘Active SIM’ and ‘Scan your Order Barcode’
4
Scan your New SIM card and follow by MyKad/Passport
5
Face recognition (Ownership verification)
6
Activate your line by making a first call, topping up or purchasing a plan.
Let’s switch now!
Psst... Get your brand new SIM from
Frequently Asked Questions (FAQs)
You can try to logging out from the app and re-login again. Follow the registration instruction again and if the same issue persists, you can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.
STEP 1: Upon receiving your SIM Card, download the Tune Talk App
STEP 2: Get your Order QR code sent to your email
STEP 3: Select ‘Active SIM’ and ‘Scan your order QR code’
STEP 4: Scan the new SIM card, followed by your MyKad/Passport
STEP 5: Follow the App instructions for face recognition
STEP 6: Your SIM is now activated. Insert your SIM and start using it!
Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.
You can try to logging out from the App and re-login. Follow the registration instructions again and if the same issue persists, you can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
STEP 1: Download the Tune Talk App
STEP 2: Select ‘Active SIM’ and ‘Register this SIM’
STEP 3: Choose your preferred option ‘Switch’ or ‘New Number’
STEP 4: Select ‘physical SIM’
STEP 5: Scan your new SIM card, followed by your MyKad/Passport
STEP 6: Follow the App instructions for face recognition
STEP 7: Your SIM is now activated. Insert your SIM and start using it!
You can try to logging out from the app and re-login again. Follow the registration instruction again and if the same issue persists, you can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.
Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.
You can try to logging out from the App and re-login. Follow the registration instructions again and if the same issue persists, you can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
STEP 1: Upon receiving your SIM Card, download the Tune Talk App
STEP 2: Get your Order QR code sent to your email
STEP 3: Select ‘Active SIM’ and ‘Scan your order QR code’
STEP 4: Scan the new SIM card, followed by your MyKad/Passport
STEP 5: Follow the App instructions for face recognition
STEP 6: Your SIM is now activated. Insert your SIM and start using it!
STEP 1: Download the Tune Talk App
STEP 2: Select ‘Active SIM’ and ‘Register this SIM’
STEP 3: Choose your preferred option ‘Switch’ or ‘New Number’
STEP 4: Select ‘physical SIM’
STEP 5: Scan your new SIM card, followed by your MyKad/Passport
STEP 6: Follow the App instructions for face recognition
STEP 7: Your SIM is now activated. Insert your SIM and start using it!
