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Traveller SIM T&Cs

Service Subscription Terms and Conditions & Promotion Terms and Conditions:

  1. This Traveller SIM Service Plan (“Plan”) terms and conditions (“Plan Terms and Conditions”) shall be supplementary to the Tune Talk Service Subscription (‘Service Subscription Terms and Conditions”).
  2. Subscribers who subscribe to this Plan are deemed to have read, understood, and be bound by the Plan Terms and Conditions together with the Service Subscription Terms and Conditions and/or any other terms and conditions related to the provision of Tune Talk’s Service upon purchase or subscription of the Plan.
  3. Tune Talk reserves the sole and absolute right to amend, modify, vary or change any Service or Plan Subscription Terms and Conditions at any time without any prior notice to Subscribers. In addition, Tune Talk reserves the sole right to increase or reduce the subscription quota of the Plan without any prior notice or reason to subscribers.
  4. Tune Talk may cancel the Plan or terminate the Service if Tune Talk has reasonable information or suspicion that the Subscriber uses the Service improperly, abusively, in exploitation of the Service, causing outage, congestion, unlawful intrusion to the Service’s network or in contravention to any law.
  5. Tune Talk shall not be liable for loss or damage caused to Subscriber for actions taken by Tune Talk in item 3 or 4 above.
  6. Eligibility:
    1. Non-Malaysian with Passport aged 12 or above
    2. Malaysia with NRIC aged 12 or above
  7. The Plan:
    1. Traveller SIM consists of RED Pack and BLACK Pack.
      Data Allocation4GB High Speed Data4GB High Speed Data
      8 Countries
      1. Singapore
      2. Thailand
      3. Indonesia
      4. Hong Kong SAR
      5. Macao SAR
      6. Vietnam
      7. Taiwan
      8. Cambodia
      6 Countries
      1. China
      2. Australia
      3. New Zealand
      4. Japan
      5. South Korea
      6. Philippines
      HotspotShared with 4GB Base QuotaShared with 4GB Base Quota
      Validity7 Days7 Days
    2. The Plan subscription cut off time shall follow Malaysia time zone (GMT+8) which will end at 23.59hrs. This plan is valid for 7 days (“Validity Period”) 
    3. Subscription of the Plan is not auto-renewal. 
  8. The Traveller SIM Service Plan can be purchased in advance from Tune Talk Website and the Sim Pack can be collected at selected airports or sent by courier via Gdex (Domestic-Malaysia Only)
  9. The local delivery will take anytime 3 – 5 working days. 
  10. All queries pertaining to the above Promotions should be directed to Tune Talk’s Customer Care via WhatsApp at 60105008080 or email to wifi@tunetalk.com 24 hours daily for assistance.
  11. Where the terms & conditions are translated into a language other than the English Language, in the event of any inconsistencies, conflicts or discrepancies between the terms and conditions set out in the English Language version and that of the other language(s), the English Language version shall prevail.
  12. The terms and conditions herein shall be governed and construed in the laws of Malaysia and the subscribers agree unconditionally to the non-exclusive jurisdiction of Malaysia.
  13. The subscriber’s personal information is subject to the Personal Data Protection Act, 2010 requirements as stated here at Tune Talk Privacy Policy. Kindly refer to the link for detailed information and understanding of the scope of the privacy policy therein.