Yes, you may switch to or out of the VIP plan at any time. However, no data balance or plan validity will be carried over.
Upon successful SIM replacement, the data plan will be automatically resumed.
The VIP Plan has a limited quota and will be available on a first come, first serve basis.
Your NRIC details could have been registered incorrectly. Please call our customer care line at 13100 to update your details so that you can activate the VIP Plan.
Each NRIC is eligible to register up to 5 SIM cards and all numbers under the account can subscribe or switch to the VIP Plan.
Yes, once your SIM card is successfully registered and activated, you can subscribe to the VIP Plan immediately.
Please check your eligibility via the Tune Talk Mobile App under the Profile Page or SMS VIP STATUS to 2222.
Only subscribers on Tune Talk CUN VALUE, Tune Talk VALUE or Tune Talk BUDDIES are eligible.
This promotion is eligible for Malaysian senior citizens or OKU.
Senior citizens who registered must be 60 years and above. (i.e. 59 years and 11 months is not eligible yet)
OKU or parents/guardians of said OKU are also eligible to register. The OKU must have an eligible NRIC and Kad OKU while parents/guardians registering on behalf must provide proof of guardianship such as Birth Certificate or other official documents.
Sorry, we’re afraid this plan is currently reserved for Malaysian Citizens (identified by Kad OKU or MyKad respectively)
If for example you switch from our Yearly Plan to the VIP plan, all your balance quota and renewals will be forfeited and replaced by this data bucket. However, any validity extension that came with the previous plan will remain.
Yes it does provided you have sufficient credit balance.