Prepaid Services
Tune Talk Nova T&Cs
Updated Date: 28th October 2026
These Terms and Conditions (“Terms”) govern the use of the service known as Nova made available by Tune Talk Sdn. Bhd. (“Tune Talk”, “we”, “us” or “our”) through the Tune Talk Selfcare Application (“Tune Talk App”). By accessing, subscribing to, or using Nova, you (“User”, “Subscriber” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use Nova.
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- Introduction
- Nova is a digital lifestyle feature available on the Tune Talk App that offers horoscope-related content, including Western Horoscope and Chinese Zodiac readings. The service is provided by Tune Talk and/or its appointed third-party service providers.
- Nova may include free access content, subscription-based content, promotional access, rewards, and sharing features, as determined by Tune Talk from time to time.
- All content made available under Nova is for general lifestyle, informational, and entertainment purposes only.
- Eligibility
- Nova is available to Tune Talk users and selected non-Tune Talk users, subject to eligibility, account status, payment requirements, and system availability. Eligibility for non-Tune Talk users shall be determined by Tune Talk at its sole discretion and may be subject to additional onboarding, registration, payment or verification requirements.
- Access to Nova features may vary depending on your user category, active plan, subscription status, and promotional eligibility.
- Certain Nova features may only be available to selected eligible plans as determined by Tune Talk from time to time.
- By using Nova, you represent that you are at least eighteen (18) years old or otherwise have obtained the consent of a parent, guardian or person legally responsible for you.
- Access and Pricing
- Nova may be made available under the following access tiers:
User Category Free – Condensed Monthly Subscription (Full Reading, 30 days) Epik+ 28, Epik+ 35 and Epik+ 50 Included RM7 Other Tune Talk plans Not included RM9 Planless (G1 & Free App User) Not included RM9 - Effective 18th October 2026, Epik+ 28 subscribers shall be entitled to Free – Condensed access [from their next renewal date on or after 18th October 2026]
- Complimentary Nova access included with eligible TT Epik+ Plans, including where described as “Nova Astrology” or “Nova Condensed Reading”, refers to Free – Condensed access only. Access to Full Reading requires a Monthly Subscription.
- Free – Condensed access is available only while the Subscriber’s eligible plan remains active.
- The monthly subscription gives eligible users access to Full Reading content for thirty (30) days, subject to successful payment.
- Tune Talk reserves the right to revise Nova pricing, access tiers, or eligibility at any time. Revised pricing shall apply from the Subscriber’s next renewal date. Where reasonably practicable, Tune Talk will notify affected Subscribers through the Tune Talk App or other official channels before the revised pricing applies.
- Tune Talk reserves the right, at any time and without liability, to suspend, discontinue, modify, replace, restrict or remove Nova or any feature, content, access tier or functionality thereof, whether temporarily or permanently, for operational, commercial, technical, legal or regulatory reasons.
- Nova may be made available under the following access tiers:
- Payment Methods
- Monthly subscription requires a recurring payment method.
- Accepted recurring payment methods are:
- Debit Card;
- Credit Card; and
- Touch ‘n Go Auto Debit.
- Tune Talk may revise accepted payment methods from time to time.
- Tune Talk reserves the right to correct any pricing, billing, charging or subscription errors and to adjust any affected subscription accordingly.
- All payments made for Nova subscriptions are final and non-refundable except where required under applicable law or where Tune Talk expressly determines otherwise at its sole discretion.
- Promotions
- Tune Talk may introduce promotional offers for Nova from time to time.
- Users who qualify for a free trial will not be charged during the first promotional month and will only be charged upon the next renewal cycle, based on the applicable pricing at that time.
- Tune Talk reserves the right to reject or revoke any promotional entitlement if the user is found to be ineligible or if abuse, duplication, or fraud is detected.
- Content Access
- All intellectual property rights in Nova, including its content, design, software, graphics, text and features, belong to Tune Talk and/or its licensors. Users shall not reproduce, distribute, modify, exploit or commercialise any Nova content without prior written consent from Tune Talk.
- Users with access to Nova may switch between Horoscope and Chinese Zodiac categories.
- Access entitlement is as follows:
Category Free – Condensed Full Reading Horoscope – Own Sign Yes Yes Horoscope – All Signs No Yes Today Summary Full Full Yesterday Summary Snapshot only Full Tomorrow Summary Snapshot only Full Month Summary Snapshot only Full Personal Life No Full Profession No Full Health No Full Emotions No Full Travel No Full Luck No Full Chinese Zodiac – Own Sign Yes Yes Chinese Zodiac – All Signs No Yes Summary Keywords / Good Luck Element / Compatibility Yes Yes Summary Tab Partial Full Yearly Tab Partial Full - Successful payment unlocks the Full Reading section, subject to the subscribed tier and system availability.
- Subscription and Auto-Renewal
- Nova monthly subscriptions auto-renew by default using the saved recurring payment method, unless cancelled before the next renewal.
- If your eligible Tune Talk plan changes, the subscription will continue unless cancelled, and the renewal price may be adjusted based on the plan active at the time of renewal. It is the Subscriber’s responsibility to review the applicable subscription fee before renewal following any change of plan. Continued use of Nova constitutes acceptance of the prevailing subscription charges.
- In the event of failed renewal, your Nova monthly subscription will expire at the end of the applicable validity period or renewal attempt cycle, as determined by Tune Talk.
- If your account is no longer eligible to maintain the subscription, access to Nova may be suspended or terminated.
- Cancellation
- Nova monthly subscription cancellation is currently not available directly through the Tune Talk App.
- To cancel your Nova monthly subscription renewal, you must contact Tune Talk Customer Support before the next renewal date. Cancellation shall only be effective upon confirmation by Tune Talk and completion of the cancellation process.
- Once cancellation is successfully processed, your subscription will remain active until the end of the current validity period and will not be renewed thereafter.
- Notification
- Tune Talk may provide notices through push notifications, SMS, email, the Tune Talk App, website or any other communication channel determined by Tune Talk. Non-receipt of any notice due to device settings, connectivity issues or factors beyond Tune Talk’s control shall not affect the validity of such notice.
- Social Media Sharing
- Nova may include a feature allowing users to share selected horoscope content to supported third-party platforms, including:
- Facebook;
- Instagram;
- TikTok; and
- Shared content will consist of a limited summary snippet and not the full premium reading.
- Tune Talk does not guarantee the continued availability or compatibility of sharing features with third-party platforms. Tune Talk shall not be responsible for any action, restriction, suspension, removal or modification undertaken by any third-party social media platform.
- Nova may include a feature allowing users to share selected horoscope content to supported third-party platforms, including:
- User Responsibilities
- You agree not to misuse Nova, including by attempting to manipulate subscriptions, rewards, promotions, or access entitlements.
- Access to Nova is personal to the registered user and must not be sold, transferred, shared or otherwise made available to third parties.
- Tune Talk reserves the right to suspend, restrict, or terminate access to Nova where misuse, abuse, fraud, or breach of these Terms is suspected.
- Tune Talk reserves the right to investigate suspected misuse, abuse, fraud, manipulation or breach of these Terms and may suspend, restrict, terminate or revoke access and entitlements pending completion of such investigation.
- Any entitlement, access, benefit or subscription granted due to a system, technical or administrative error may be corrected, withdrawn or revoked by Tune Talk without liability.
- Disclaimer
- Nova content, including horoscope readings, zodiac summaries, and yearly forecasts, is provided for general lifestyle, informational, and entertainment purposes only.
- Nova content should not be treated as medical, legal, financial, psychological, or other professional advice.
- Certain Nova content may be provided by third-party content providers. Tune Talk does not warrant the availability, accuracy, completeness, continuity or suitability of any such content and shall not be responsible for any modification, interruption, suspension or discontinuation of content provided by third parties.
- Tune Talk does not guarantee that Nova, or any feature thereof, will be available at all times or without interruption, error or delay.
- Limitation of Liability
- Tune Talk will use reasonable efforts to rectify issues relating to Nova that are within its control.
- To the extent permitted by applicable law, Tune Talk shall not be liable for:
- any indirect, incidental or consequential loss;
- any loss attributable solely to a payment provider, third-party platform or your device settings;
- any interruption or unavailability of the service arising from maintenance or circumstances beyond Tune Talk’s reasonable control;
- delays or non-receipt of notifications; or
- reliance on Nova content.
- Tune Talk shall not be liable where access to Nova is affected by device compatibility, operating system limitations, internet connectivity issues, application store restrictions, software updates or settings controlled by third parties.
- Nova is provided on an “as is” and “as available” basis, subject to applicable law.
- To the extent permitted by law, Tune Talk disclaims all warranties, representations and guarantees, whether express or implied, relating to Nova, including merchantability, fitness for a particular purpose, accuracy and availability.
- Nothing in these Terms excludes or limits any rights you may have under applicable law that cannot be excluded or limited.
- Personal Data
- Your use of Nova may involve the collection, use, and processing of your personal data in accordance with Tune Talk’s Privacy Notice and applicable laws.
- Amendments
- Tune Talk reserves the right to revise, amend, or update these Terms at any time.
- Any changes may be communicated through the Tune Talk App, Tune Talk website, or other official channels. Where an amendment materially affects you, Tune Talk will provide notice through appropriate channels where reasonably practicable.
- Your continued use of Nova after such changes take effect constitutes your acceptance of the revised Terms.
- Force Majeure
- Tune Talk shall not be liable for any delay, interruption or failure in the performance of its obligations under these Terms arising from events beyond its reasonable control, including acts of God, natural disasters, pandemic, epidemic, network failures, cyber incidents, governmental actions or disruptions affecting third-party service providers.
- Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Malaysia, and you agree to submit to the jurisdiction of the courts of Malaysia.
- Support
- For further assistance in regard to Tune Talk Nova Service, contact Tune Talk Customer Care through Live Chat or call 13100 / 03-2771 7000 (for non-Tune Talk users and overseas). We’re available daily from 8am to 10pm.
- Introduction
