It is a process to switch your current number from your current telco to Tune Talk.
Yes, a minimum top up of RM10 or a data plan is needed
FPX online banking, Visa & Master credit card or eWallet
No, top up is needed to make sure the new Tune Talk SIM is active before you switch.
Yes, it will remain as per the top up full amount, except SST charges for passport holder.
During purchase, customer need to key in the correct shipping address and attach a copy of MyKad/Passport for verification purposes. Once the details have been received, Tune Talk will process the order and delivery will take about 3 to 7 working days.
After receiving the SIM card, you will need to download the App and self-register your new SIM. Once your SIM registration is successful, your switch request will be sent automatically. Please reply to the port-out SMS confirmation sent by your current telco within 24 hours to kickstart the switching process. Now you can just sit back and relax, and we will do the rest for you.
The switching process will take about 48 working hours to be completed.
Please note that OTP/TAC services will be updated within 24-48 hours after the switch has completed. You’re also advised to contact your respective bank to inform them that you have ported into a new telco and are required to update your mobile number.
You can register 5 SIM cards per MyKad/Passport
You can SMS or go to your App to monitor the switch status.
For SMS, please send P to 2222
Example: P 0101234567
No, for Tone Excel/Tone Plus subscribers, you are only eligible to switch by getting a new Tune Talk number.